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September 15, 2009

Rolling Cookie Dough - Works For Me Wednesday


Since Bridget of Bake at 350 has turned me on to royal icing and cookie decorating, I've been a cookie baking/decorating fool!! Bridget shares all of her ideas and tips on her awesome blog!



My girls have always enjoyed smiley face cookies from a bakery about 1/2 hour from our house. So, we've been pretty much sticking with the smiley face cookie design and making them for everyone we know! LOL


I have a few tips I'd like to share, and to be honest, I'm not sure where they came from, but more than likely, they came from Bridget. She has been so kind as to answer all of my crazy emails filled with questions!

Rolling out your cookie dough.


1.To get all of my cookies the same size I bought a balsa stick 1/4" thick at JoAnn's and broke it in half. I lay it along each side of my dough as I roll it out. This is a great way to get your dough rolled out evenly and all the same thickness.

2. Use powdered sugar instead of flour to "flour" your rolling pin and dough. this just adds an extra sweetness without drying out the dough as much as the four does.


Oh, and one last tip.......................

Let your royal icing dry several hours before trying to take pictures!

Bridget says it takes 24 for it to dry completely, but I'm impatient and took pictures about an hour or two after I finished........
Be sure to check out all of the Works for Me Wednesday ideas at We are THAT Family.

**INTERESTING FACT- did you know that Bridget and Kristin live next door to each other? How lucky are they?!


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Twitter=Help Desk


Did you know Twitter can be used for a lot more than socializing or following your favorite celeb?

Many companies have placed Customer Support on Twitter. They filter tweets with the company name and are there to jump in with a helping hand with just a tweet of their name!

Last week I had contacted Charter to upgrade our service by adding a DVR. Yes, we have been living in the Stone Age and only watching live TV and, GASP.....occasionally recording a "can't miss show" on a VCR that I used so rarely, I usually couldn't set it up to record at a later time!LOL

I'm on Twitter, most week days. Last Thursday I happened to Tweet "Woohooo! Charter is here with my DVR". Within 4 mins. I got a Tweet from UMatter2Chtr saying " @Tidymom Great to hear! Let us know how the appointment goes."

You REALLY don't want to know how the next 12 hours went, but it wasn't pretty, with phone calls on hold for up to an hour, getting disconnected and numerous promises to send someone back out that same day, by 9pm I was told they could send someone back out on TUESDAY! That was 5 DAYS AWAY!.....

I got up the following morning and a little before 8am I Tweeted this "Charter did not fail to disappoint me! Not only do I have a non working DVR but no one ever showed up to fix it! THANKS!" -

Well, let me tell you...that ONE LITTLE TWEET did more than ANY phone call did!

In less than one minute I received this Tweet from UMatter2Chtr and then this Tweet....and, well, you get the idea. Do you know by 10am there was a tech at my door, and by 11am my DVR and cable was all working!!

So last week, while I was able to use Twitter for help with a recipe (click here to see how that went), I was also able to get the Customer Service that I needed.

Just a few more reasons to LOVE TWITTER!.............and now my new love for DVR♥



Have you used Twitter for Customer Support?

Head over to Musings of a Housewife and see what other's learned this week!

*************************************

Kayleen of This Old Chair was the winner of the Uppercase Living Express Yourself Giveaway!

Don't forget, you still have time to enter the Canvas On Demand Giveaway!

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